Case Studies

Greenwood Commissioner of Public Works

Orleans Parish Sheriff’s Office - Automated Calls Inform and Protect Public and Deliver Savings

MESVision - MESVision providers and patients are better connected through iNspire Call Center Suite™

Dietz & Watson - iNspire Call Center Suite™ aids gourmet deli product manufacturer in meeting increased call center activity.

Old Dominion Freight Line, Inc. - A switch from UNIX IVR to iVoice™ allows OD to develop their own applications and offload over 1,000,000 calls annually!

PHE, Inc. - Host-control capability of iVoice™ helps PHE manage calls for multiple divisions, make script revisions in-house and realize tremendous cost savings.

Community Health and Counseling Services (CHCS) - iVoice™ eliminates need for Aides to return to office to submit paper-based clinical documentation and payroll data. CHCS's Web site is located at

Allied Beverage Group - Upgrade to iVoice™ more than meets the salesmen's order entry needs and saves Allied a significant amount of money. Allied Beverage's Web site is located at

Pacific Specialty Insurance Company (PSIC) - iVoice™ allows insurance policy holders to obtain information and make payments over the phone - and provides rapid ROI to PSIC! PSIC's Web site is located at

City of Independence, Missouri - iVoice™ was installed to allow the city's 115,000+ utility customers the option of checking their account information over the telephone at any time of the day or night. The City of Indepencence, Missouri's Web site is located at