Case Studies

Greenwood Commissioner of Public Works

Orleans Parish Sheriff’s Office - Automated Calls Inform and Protect Public and Deliver Savings

MESVision - MESVision providers and patients are better connected through iNspire Call Center Suite™

Dietz & Watson - iNspire Call Center Suite™ aids gourmet deli product manufacturer in meeting increased call center activity.

Old Dominion Freight Line, Inc. - A switch from UNIX IVR to iVoice™ allows OD to develop their own applications and offload over 1,000,000 calls annually!

PHE, Inc. - Host-control capability of iVoice™ helps PHE manage calls for multiple divisions, make script revisions in-house and realize tremendous cost savings.

Community Health and Counseling Services (CHCS) - iVoice™ eliminates need for Aides to return to office to submit paper-based clinical documentation and payroll data. CHCS's Web site is located at www.chcs-me.org.

Allied Beverage Group - Upgrade to iVoice™ more than meets the salesmen's order entry needs and saves Allied a significant amount of money. Allied Beverage's Web site is located at www.alliedbeverage.com.

Pacific Specialty Insurance Company (PSIC) - iVoice™ allows insurance policy holders to obtain information and make payments over the phone - and provides rapid ROI to PSIC! PSIC's Web site is located at www.mcgrawgroup.com.

City of Independence, Missouri - iVoice™ was installed to allow the city's 115,000+ utility customers the option of checking their account information over the telephone at any time of the day or night. The City of Indepencence, Missouri's Web site is located at www.indepmo.org.

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