iNspiring increases in customer satisfaction
and loyalty with:

• Faster response times because agents service calls more efficiently.
• Personalization because iNspire provides agents with a customized screen pop providing pertinent customer data.
• Convenience with voice response self-service options.
• Happier customers because data is entered once and service is faster.

iNspiring increases in agent satisfaction with:

• Increased productivity because iNspire offloads routine caller inquiries and delivers only calls the agent is trained to service.
• Increased knowledge because iNspire delivers customer data with each call.
• Improved job satisfaction because agents deal with happier customers and more challenging calls.

iNspiring investment protection in:

• Your telephone system because iNspire works with your existing system.
• Your System i because iNspire operates within your current environment.
• Your staff because iNspire services have been designed to allow your agents to adapt without the need to learn complex new systems, software or hardware.

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