iMS Support Center: iNspire Suite– iAgent Technical Notes (FAQ)

The Technical Notes below pertain to iAgent. These are some of the most common technical questions that customers ask or is additional information iMS would like to provide. If there is a Technical Note for iVoice you do not see here and you think it has merit, then email your request to support@iMessagingSystems.com.

iAgent & Version Compatibility with the System i


iAgent is currently on release 1.02.6. There are no know compatibility issues with running iNspire with System i v5r4. iNspire must run on a System i with at least v5r2, though v5r3 is recommended.

Daylight Savings Time Change: How does this affect iVoice

iVoice uses the System i time for any call flow applications and reports. Please contact your System i Administrator to verify your System i has the correct time. The iVoice controller can be corrected through performing a Windows Update. If your controller is off, this will only affect the time displayed in debug logs for the lines saved in your iVoice System folder on the controller.

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