iMS Support Center– iNspire Suite
The iNspire Suite is iMessaging Systems’ latest System i Telephony product. This page breaks down the components of the iNspire Suite.
Choose from the following:
| iVoice | This component is the foundation of the system, providing IVR and call handling functionality. | |
| iAgent | This component provides agent integration including screen pop, agent control & status, call queuing, skills based routing, and more. | |
| TTS & Prompts | This component provides audio integration for the Text-to-Speech engine and Voice Prompt Recordings. |