iMessaging News
For Immediate Release
iMessaging Withdraws Support for RFSfax Servers Agrees to Migrate
Customers to Quadrant Software
iMessaging Systems signs agreement to migrate current customers to
Quadrant Software's FastFax family of products.
TAUNTON, MA AND MERRIMACK, NH (July 14, 2003) — iMessaging Systems, a leading provider of automated customer service solutions for the iSeries 400 has announced their intention to discontinue support for RFSfax, the company's legacy fax server for the iSeries 400. RFSfax was first introduced to the market in 1989. Additionally, iMessaging has signed an agreement with Quadrant Software, a leading developer of iSeries 400 Electronic Document Distribution (EDD) solutions, to facilitate the migration of current RFSfax customers to Quadrant Software’s FastFax Family of Products — a suite of high-performance efax servers.
The deal between the two companies, consummated late last month, was primarily brought about by iMessaging’s desire to exit the fax server business and concentrate their development and support efforts on their expanding suite of voice solutions for the iSeries 400 market. Quadrant Software, a world-force in iSeries 400 fax server market, benefits from the agreement by gaining an opportunity to further expand its dominance in that arena.
Support for current RFSfax customers will continue through IMS until August 1, 2005, after which time it will be withdrawn from marketing. Contracts for pre-paid maintenance services will continue to be honored by iMessaging through expiration. No product enhancements are scheduled for RFSfax prior to the termination of support.
The migration program for current RFSfax customers to move to Quadrant Software's FastFax servers is designed as a plug-and-play program in which no programming changes will be required. iMessaging has worked closely with Quadrant Software to ensure RFSfax customers will be able to make the change to FastFax servers with little or no disruption.
"We’re happy to offer our customers a dependable migration path for their current iSeries 400 fax servers," says Karen Sedlar, President of iMessaging Systems. "We have many long-time RFSfax customers and, while our product direction has shifted away from fax, our desire is to provide our clients with an endorsed upgrade alternative. We believe that Quadrant Software will provide our clients with a quality, feature-rich and proven upgrade path."
"The relationship with iMessaging is a win-win-win for everyone involved," states Gary Langton, President and Co-Founder of Quadrant Software. "The customer wins because they now have more product options including connectivity and application integration; IMS wins because they can now focus their development and support efforts on their leading-edge voice technology and we win because we pick up a whole set of customers who not only will get benefit from our fax servers, but from our total EDD solutions."
About Quadrant Software’s FastFax Servers:
FastFax efax servers improve employee efficiency and reduce the overhead costs associated with manually faxing time-sensitive business documents. FastFax can be used separately or seamlessly integrated into Quadrant Software's EDD solutions suite, which includes Formtastic Fusion5™ and E-Mail Gateways/eDocMail™.
FastFax/Enterprise transmits, receives, and centrally manages faxes to and from the iSeries, Windows 2000/NT servers, Novell NetWare servers, and Windows workstations. In addition, this solution interfaces with Microsoft Exchange, Lotus Domino, Novell GroupWise, and any SMTP server to manage faxes from familiar email clients including Outlook and Notes.
Pricing:
Special promotional pricing for migration from RFSfax servers to FastFax Servers starts at $4,995 and is available through October 31, 2003.
About Quadrant Software:
Quadrant Software, an IBM Business Partner, provides a suite of EDD solutions for the iSeries enterprise and integrated enterprise. Through EDD, companies electronically create and manage mission-critical documents that are then delivered via print, fax or email to reduce expenses, increase productivity and streamline communication. Quadrant Software’s award-winning solutions are installed around the globe at some of the world’s largest companies in a variety of vertical markets. For more information on Quadrant Software and its EDD solutions call 800-258-3399 in the US, or +44 (0) 870 900 0621, in Europe or visit
www.quadrantsoftware.com.